Permessa IM Control!

Permessa IM Investigator proactively tests IBM Lotus Sametime networks to ensure their real-time health and availability.  Synthetic transactions simulate the user experience and test all IM services, such as chat, electronic meetings, whiteboard sharing and buddy lists. This proactive testing capability can be especially important for companies that rely upon real-time communications and real-time events, such as webinars and important electronic meetings.

The health and availability assessments are performed for each server and the connections between servers.  They not only show that IM is working, they also measure performance to quickly identify potential problems before users experience them.  When performance falls below established thresholds, alerts may be sent to designated recipients via email, instant message or SMS text.

Automated data collection enables you to perform in-depth analysis on enterprise-wide usage, quality of service levels, capacity utilization, cost allocation, productivity and security.  

Features

• Synthetic transactions continually and automatically test all IBM Lotus Sametime services, such as chat, electronic meetings, whiteboard sharing and buddy lists.  Alerts may be sent via instant message, email or SMS.

• Increase QoS through accelerated troubleshooting and root cause analysis.

• Performs in-depth analyses on enterprise-wide usage, service levels, capacity utilization, cost-allocation, productivity and security.

• Assure production-grade infrastructure for 24/7 availability and perform accurate capacity planning.

• Identify potential security breaches.

• Objectively measure Service Level Agreement (SLA).

• Easy to deploy.  No proxy or gateway appliance to install.

• Easy to use with automated data collection, processing, analyzing and alerting.