Permessa IM Control!

Reliability, Performance and Compliance for Lotus Sametime

Highlights

• Ensure business-grade Lotus Sametime reliability with synthetic transactions that continually test all IM services.
• Archive chats in high fidelity for compliance and legal discovery.
• Creates extensive user, activity level, productivity, topology, security and chargeback reports for Lotus Sametime.
• Instantly blocks messages that violate compliance and abuse policies.
• Reduces costs with a native server-side software solution without an expensive proxy appliance.

Real-time IM Policy Enforcement, IM Archiving and Reliability Testing 

Permessa IM Control! enhances the IBM Lotus Sametime enterprise IM system with business-grade performance and compliance features.  In addition to its extensive reporting capabilities, Permessa IM Control! makes sure that your Lotus Sametime unified communications system is ready for critical meetings and real-time communications. 

Synthetic transactions continually test all Sametime services, such as chat, electronic meetings, whiteboard sharing and buddy lists.  Permessa IM Control! logs in and simulates a user’s experience.  The tests not only show that IM is working, they also measure performance to identify problems before they happen.

Extensive user, activity level, productivity, topology, security and chargeback reports reduce IT management time and provide useful information.  For example, Permessa IM Control! answers such critical questions as: Which users use Lotus Sametime? Can licenses be freed up and reassigned?  What is the load on the servers over time?  How are meetings being used? And more.  

Real-time Lotus Sametime policy enforcement can block improper communications and report  policy violations.  Chats are archived in high fidelity with the bolding, images, emoticons, file transfers and more.  These are critical for understanding the context of IM communications.

Permessa IM Control! does not require the purchase of an expensive gateway appliance.  It is a software application that integrates tightly and natively with the IM server. That means it can act closer to the sender and it does not require a redirection service.  As a result, Permessa IM Control! provides comprehensive coverage at lower cost.

Features

• Proactively monitors the instant availability of all IM services.  Synthetic transactions automatically test each collaboration service to prove reliability and to test performance.

• Enforces corporate and compliance polices in real-time. Can block communications or add text to a message based on who participates and on message content.

• Archives Sametime chats with formatting, graphics, emoticons, attachments, or explicit file transfers for full compliance and legal discovery, when used with a records management system.  Capures the tone of each chat.

• Provides extensive user, activity level, productivity, topology, security and chargeback reports that reduce IT management time and provide useful information.

• Reduces overall costs caused by wasteful user behavior, such as creating unattended scheduled meetings and leaving open many idle IM windows.

• Enables IT to measure IM adoption and manage license deployment.

• Native software-only solution that does not require the purchase of an expensive proxy appliance.

• Supports all IM services, including chat, electronic meetings, whiteboard sharing and buddy lists.