Permessa IM Control!

Business-grade IM performance and compliance management.

Highlights

• Manage and control enterprise instant messaging, including internal IM.
• Archive chats for compliance and legal discovery.
• Ensure business-grade reliability with Synthetic Transactions that test all your IM services automatically.
• Instantly block messages that violate compliance and abuse policies.
• Reduce costs with a native server-side software solution without an expensive proxy appliance.

Real-time IM Policy Enforcement, IM Archiving and Reliability Testing 

Permessa IM Control! enhances enterprise IM systems with business-grade performance and compliance features, such as the following:

• Real-time IM policy enforcement, IM archiving and reliability testing. 
• Improper communications blocking and policy violations reporting.
• IM archiving for compliance and electronic discovery support, when used with an appropriate records retention solution.
• Continual testing of all IM services with synthetic transactions.  Tests services such as chat, electronic meetings, whiteboard sharing and buddy lists, by simulating the user experience. (They not only show that IM is working, they also measure performance to quickly identify potential problems.)  

Permessa IM Control! does not require the purchase of an expensive gateway appliance.  It is a software application that integrates tightly and natively with the IM server. That means it can act closer to the sender and it does not require a redirection service.  As a result, Permessa IM Control! provides comprehensive coverage at lower cost. 

Features

• Proactively monitors the instant availability of all IM services.  Synthetic transactions automatically test each collaboration service to prove reliability and to test performance.

• Enforces corporate and compliance polices in real-time. Can block communications or add text to a message based on who participates and on message content.

• Archives chats with formatting, graphics, emoticons, attachments, or explicit file transfers for full compliance and legal discovery, when used with a records management system.  Capures the tone of each chat.

• Reduces overall costs caused by wasteful user behavior, such as creating unattended scheduled meetings and leaving open many idle IM windows.

• Enables IT to measure IM adoption and manage license deployment.

• Native software-only solution that does not require the purchase of an expensive proxy appliance.

• Supports all IM services, including chat, electronic meetings, whiteboard sharing and buddy lists.