Press Release

Wellesley, MA June 24, 2003 - DYS Analytics, Inc., the leader in application management solutions for messaging and collaboration applications, today announced the release of Collaboration CONTROL! for IBM Lotus Instant Messaging and Web Conferencing (formerly known as Sametime). The industry's first comprehensive performance management solution for instant collaboration, available initially for Sametime, Collaboration CONTROL! provides real-time health and availability monitoring as well as enterprise-wide traffic and usage analysis of instant messaging (IM) and e-Meeting applications.

Like other CONTROL! products, Collaboration CONTROL! enables IT organizations to align these applications and their supporting infrastructure with actual business usage. Optimal alignment drives greater efficiency - resulting in substantially reduced infrastructure and administration costs and improved quality of service (QoS).

The only product available today that provides real-time health and availability monitoring for instant collaboration services, Collaboration CONTROL! monitors performance at the application level and issues alerts when performance thresholds are not met. Collaboration CONTROL! further provides an in-depth set of analyses and reports on enterprise-wide application usage, service levels, capacity utilization, cost-allocation, productivity and security.

Value for Both IT and Business Management
Developed using DYS' extensive understanding of enterprise messaging and collaboration applications in large, complex distributed environments, Collaboration CONTROL! enables IT managers to:

• Lower their total cost of ownership by reducing overall costs and by continually optimizing server loads and WAN traffic.
• Increase QoS through accelerated troubleshooting and root cause analysis.
• Effectively manage the complete lifecycle of Sametime usage - from pilot planning and execution to full deployment to production use to ongoing maintenance.
• Assure a production-grade infrastructure for 24/7 availability.
• Identify potential security breaches.

Business managers also benefit from Collaboration CONTROL! with easy-to-view metrics that help them:

• Budget more accurately, allocate costs across the organization based on actual usage and create business cases for additional use.
• Gain quantitative data to better understand real-time collaboration use and develop organizational "best practices."
• Objectively measure Service Level Agreement (SLA) compliance.

The Need for Collaboration CONTROL!
"DYS' Collaboration CONTROL! allows organizations to significantly enhance their IBM Lotus collaboration applications," said Michael Osterman, president of Osterman Research. "Instant messaging and e-Meetings are becoming critical business services, and the market needs solutions that proactively monitor and manage these real-time applications. Collaboration CONTROL! adds powerful management capabilities to Sametime that address the needs of both the IT manager and the business leader."

"Enterprise IM and Web conferencing applications are rapidly being adopted in major organizations, yet managing these real-time collaborative applications is a major challenge for the IT organizations," said Marco Farsheed, CEO of DYS Analytics. "Collaboration CONTROL! enables IT staffs to effectively manage these applications, ensuring a high quality of service level for end users and lowering overall costs."

Key Collaboration CONTROL! Functionality
With the industry's most comprehensive lineup of monitoring, analysis and reporting capabilities, Collaboration CONTROL! provides

• Real-time health and availability monitoring and alerting of all Sametime servers. Alerts are delivered via dynamically-updated Web pages, email, pager and IM.
• Web access to alert history and each server's aggregated availability for the past day, week and month.
• Over 90 standard reports including analysis of where, when and how Sametime IM, e-Meetings and presence capabilities are being used throughout the organization. Additional reports identify inactive licensed users. Reports can be grouped by location, server, organizational department or top users.
• Automated scheduled report delivery via personalized Web-based CONTROL! Portals with optional email notification.
• Unified reporting with all DYS CONTROL! 4 products for "single view" enterprise-wide analysis via CONTROL! Portals. Users can view their messaging, replication and collaboration analysis from the same portal