Press Release

WELLESLEY, Mass., January 15, 2002 - DYS Analytics, Inc., maker of enterprise traffic management solutions for Global 1000 companies, today announced that Hewitt Associates has implemented DYS Analytics' entire CONTROL! family of solutions to maximize the efficiency and reliability of its worldwide Lotus Domino network. Hewitt, a global outsourcing and consulting firm, uses the analyses provided by DYS Analytics' Email, Replication and Application CONTROL! suites to help them reduce storage and bandwidth costs, perform more accurate capacity planning, and monitor service level agreements (SLAs) - resulting in lowered total cost of ownership (TCO) for their Domino network.

Hewitt has offices in 37 countries and its business depends upon reliable and timely sharing of email and application data with clients and between internal Hewitt consultants. DYS CONTROL! suites provide Hewitt a top-down analysis of email, replication and application traffic and usage.

Save IT Time on Cleanup, Cuts Storage and Bandwidth Fees, and More
"Since Domino is the strategic platform for conducting business internally and with our clients, our network has to replicate reliably and quickly," said Scott Pitts, manager of Hewitt's knowledge management group. "Now we can improve our replication success rates by analyzing when replication is occurring, how reliably, and whether current schedules are feasible given volume and bandwidth."

Hewitt also had a high volume of large emails (between 1 and 4 Gigabytes each) being routed through the company, placing heavy demands on storage and bandwidth. Using DYS CONTROL! products, Hewitt has been able to immediately address the issue and suggest alternatives to sending large files across the network. The firm expects this to save over 2.1 Terabytes of storage over the next nine months.

Since deployed in early September, Hewitt is now able to:
 

• Clean-up abandoned Domino applications through the automated help of DYS's new Usage Tracker software (part of the Application CONTROL! suite), saving on costly storage and bandwidth.
• Chart messaging and application usage metrics to proactively understand how groups are using the network.
• Quantify capacity planning requirements with data on exactly how the network is being used, which internal groups are using what resources, and what capital expenditures are justified for bandwidth, server and storage resources.
• Monitor email traffic to uncover questionable email practices that consume a lot of system resources and develop policies to restrict excessively large email files.

Better Scorecard on Service Levels, Capacity Planning
"Planning for bandwidth and capacity is important to us. DYS CONTROL! gives us a visual scorecard on server activity, replication performance and email routing times - well ahead of time," Pitts said. "Now we have exact metrics on network traffic, and we can better predict when we will need to upgrade servers and/or bandwidth. In fact, as a result of using CONTROL!, we are projecting significant TCO savings in bandwidth and storage costs alone."

Setting SLAs
DYS CONTROL! products also are helping Hewitt establish and monitor service level agreements (SLAs) with internal business units - a common IT practice that allows the firm to allocate costs to respective business units accordingly as if Pitts' group were an outsourced service. "We can work proactively to help measure performance against SLA goals to business groups and do capacity planning for additional server purchases," Pitts said. "With CONTROL!, we now know what's needed to run our Domino network at peak efficiency."

"Like many other forward-looking companies in today's challenging economy, Hewitt is going beyond the tactical management of their networks and looking to fully leverage their investments in technology and IT resources," said Marco Farsheed, CEO of DYS Analytics. "DYS is helping Hewitt to reduce their Domino TCO and improve their email and replication service levels by enabling them to proactively manage their network."