Permessa Email Control! Express can have an immediate impact on the bottom line. It saves hours of effort and improves the productivity and responsiveness of help desks and Exchange administrators. It also identifies wasteful practices that, when corrected, will lower Exchange operating costs and reduce the need for capital. Many organizations find that their investment in Permessa Email Control! Express is paid back within days or weeks.
Help desk personnel become more productive and responsive because of the powerful, customizable and easy-to-read reports. There is no need to spend hours searching cumbersome Exchange logs. The graphical reports and the ability to launch test emails from any server provide a quick way to troubleshoot problems. Answers can be found in minutes.
- Speed Help Desk Call Resolution - Troubleshoot delivery problems, and investigate, diagnose and take action on email help desk calls with both historical and real-time reports.
- Confirm Server and Network up/down Status Within Seconds - Confirm that your Exchange servers and network are working and that users can send and receive messages. Determine if messages can be sent to and from the Internet.
- Launch Test Emails From Any Server - There is no need to log into each Exchange server to test the status of the Exchange network. Simulate the end user experience by launching emails from their server and monitoring progress.
Use the comprehensive email reporting, traffic analysis, mailbox utilization reports and other tools to eliminate waste and improve Exchange performance.
- Clean-up and Fix Mailboxes - Eliminate waste by Identifying unused mailboxes and those that are near or exceeding email quotas for performance and capacity management. Objectively evaluate quota resize requests.
- Balance Server Loads - Ensure Exchange servers and message stores are balanced for optimum performance. Reduce the need for additional capital investments.
- Service Level Management (SLA compliance) - Create reports for management that objectively show service level compliance. Pinpoint trouble spots and take any necessary action to resolve compliance issues.
- Create Effective Email Policies - Create and refine email policies to improve email performance and lower costs. Build policies that correct email misuse or abuse.
- Enhance Security - Display email traffic going to and coming from suspicious or competitive domains and capture summary information of users who are under investigation.
Permessa Email Control! Express also saves money because it is a Windows PC application. It does not require expensive new hardware, additional software on the Exchange servers, changes to the routing topology or the use of gateway/relay servers. Anyone can start answering questions minutes from right now.
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